Conduent Innovation Center
Jul 2018 - Apr 2019
Conduent's Experience Center in New Jersey is a 2500 sq ft space that showcases how their digital solutions are helping companies, cities and government operations, as well as providing value to their end users. A variety of displays, projections and interfaces are strategically placed throughout the space to exhibit data visualizations, dynamic content, interactive demonstrations and more. The docent-led visitor experience is tailored based on the industry and interest, along with ability to customize agenda in real-time and follow-up post visit.
Gensler and AV&C collaborated to strategize, design and implement all digital touchpoints in the space, including a projection wall at reception, LED displays in the waiting area, ticker and activated doors in the transition area, video projection at the entrance of the center, interactive touch table with projection, tablet wall, demo wall with projection, and workshop projection area inside the center. Additional interfaces include a tablet for the docent to help guide the experience and a web-based content management system.
My role involved UX design of digital interfaces and displays in the space. I created workflows and wireframes, performed software development coordination, in-house and on-site testing, and docent training.
Reception area check-in with projection wall behind
LED displays showing industry specific content in waiting area
Ticker and activated doors lead to the center
Entry video after entering the center
Interactive touch table and projection
Docent led walkthrough of the lab
Demo area devices, interfaces and projection wall
Ongoing whiteboard session and projection in the workshop area